Sanlei Electronic Cigarettes: Purchased from Southeast Asian customers

一、 Case Background
Recently, an e-cigarette distributor from Southeast Asia found the Sanlei e-cigarette factory through an online platform. The company plans to expand its disposable e-cigarette product line. They hope to purchase a high-quality product that has both a stylish appearance and high cost-effectiveness, and can meet the requirements of local market regulations. Sanlei e-cigarettes have always been committed to providing high-quality e-cigarette products and services to global users.Successfully attracted the attention of this Southeast Asian distributor, and finally reached a cooperation, and successfully shipped the products to overseas markets. This cooperation marks a new breakthrough for Sanlei e-cigarettes in opening up overseas markets.

二、.Customer needs
1. Product performance: Disposable e-cigarettes are required to have a large capacity of e-liquid, at least 12ml, to ensure sufficient puffs. At the same time, the battery capacity is not less than 500mAh to ensure endurance and meet consumers' long-term use needs.
2. Appearance design: It is hoped that the product appearance is fashionable and meets the characteristics of local young people pursuing individuality. It is proposed to adopt a simple but individual geometric pattern design, with blue and white as the main colors, and a small amount of bright colors.
3. Flavor selection: There is a demand for diverse flavors, with special emphasis on flavors that are popular in the Southeast Asian market.
4. Quality and certification: Products must pass local relevant certifications, such as RoHS, CE, etc., to ensure that the products meet the quality and safety standards of the local market.
5. Price and quantity: Under the premise of ensuring product quality, we hope to obtain competitive prices. The initial plan is to purchase 15,000 units in the first batch, and then determine the number of orders for long-term cooperation based on market sales.

三、 Factory solution
1. Product development and improvement: In response to customer requirements for e-liquid capacity and battery life, our factory's R&D team optimizes and upgrades existing products. More advanced e-liquid storage technology is used to increase the e-liquid capacity to 15ml, and a high-performance 600mAh battery is selected to ensure that the product can provide about 15,000 puffs.
2. Customized appearance design: According to the design concept proposed by the customer, our design team communicated and modified with the customer many times, and finally determined the unique geometric pattern appearance, with blue and white as the main colors and bright lines, which is simple and fashionable, in line with the aesthetics of local young consumers.
3. Flavor blending: Our team of seasoning experts carefully blended a variety of fruit flavors and classic flavors according to the taste preferences of the local market. After multiple tests and customer feedback, 8 popular flavors were finally determined.
4. Quality and certification: Production and testing are carried out in strict accordance with local quality standards to ensure that the products pass relevant certifications. Detailed certification documents and quality inspection reports are provided to customers so that customers can purchase with confidence.
5. Price and service: In terms of price, we provide customers with competitive prices by optimizing production processes and supply chain management, reducing production costs. At the same time, we provide comprehensive after-sales service, including quick response to customer questions and needs, and timely handling of after-sales returns and exchanges.

四、Cooperation process
Initial communication: The customer contacted us through the online platform and expressed his intention to cooperate. Subsequently, we arranged a video conference to learn more about the customer's needs and expectations.
Sample provision: According to the customer's requirements, we prepared customized samples and sent them to the customer for testing and evaluation.
Order confirmation: After the customer tested the samples and conducted market research, the customer was satisfied with the samples, confirmed the first batch of 15,000 orders, and signed a purchase contract.
Production and delivery: According to the contract requirements, the workshop started production and completed the production of all orders on time. By cooperating with reliable international logistics partners, the products were successfully delivered to the local port and the customer received the goods on time.

五、 Cooperation results and customer feedback
Sales performance: After the product was launched in the local market, it was welcomed by young consumers. The customer was very satisfied with the market performance of the product and decided to place an order again, increasing the number of subsequent orders to 30,000.
Customer evaluation: The customer's purchasing manager said: "It is a great pleasure to cooperate with your factory. From product quality to appearance design, to after-sales service, it has exceeded our expectations. We are very happy to find such a reliable partner and look forward to continuing cooperation in the future to jointly explore more markets."

六、Summary
Through this cooperation with the overseas customer company, we not only successfully promoted our products to the overseas market, but also accumulated valuable international cooperation experience. During the cooperation process, we have always been customer-oriented, giving full play to the factory's R&D and production advantages to provide customers with high-quality products and services. In the future, we will continue to strengthen cooperation with international customers, continuously improve product quality and innovation capabilities, and meet the needs of different markets around the world